Privacy policy

Thank you for visiting sooliano.shop (the “Website”).

This Privacy & Security Policy (the “Policy”) explains the information we collect about you on the Website, as well as information collected when you contact us or otherwise communicate with Sooliano Store, how we use your personal data, the security steps taken to protect it, and the choices you have to review, revise, or restrict our use of this information.

This Policy is part of our Terms & Conditions and is binding on all Website users. If you do not agree with this Privacy Policy, please discontinue use of the Website immediately.

How Do We Use Your Personal Data?

By providing your personal data, you consent to Sooliano Store using the collected information to meet our commitments to you and provide the services you expect.

We use your personal data for the following purposes:

  • To create your personal account (e.g., name and email address)
  • To process your orders (e.g., name, address, payment details)
  • To send delivery status notifications (e.g., mobile phone number)
  • To send marketing offers such as newsletters or promotions (e.g., name and email address)
  • To contact you in case of delivery issues (e.g., phone number and address)
  • To respond to your questions and inform you of new or updated services

We only retain your data for as long as necessary to provide our services or as required by law (including accounting and bookkeeping obligations).

We cannot delete your data if there is a legal storage requirement or an ongoing contractual obligation.

Non-Personal Data

We monitor website traffic and usage patterns to improve our website design, products, services, promotions, and overall user experience.

We may combine personal information collected online, via mobile device, or through customer service with publicly available information or data from selected partners to better personalize your shopping experience.

Your Rights

You have the right to request information about the personal data we hold about you.

If your data is incorrect, incomplete, or irrelevant, you may request correction or removal.

You may also:

  • Request written documentation of your stored personal data (once per year, free of charge)
  • Withdraw consent for marketing communications at any time
  • Update your personal data through your account

Your account information is protected by your username and password. You are responsible for maintaining the confidentiality of your login credentials.

Sharing of Information

We do not sell your personal information to third parties.

We may share your information with third parties when necessary to:

  • Process payments (Credit Card or PayPal)
  • Fulfill orders and arrange shipping
  • Perform administrative services
  • Comply with legal obligations
  • Prevent fraud or security threats

We may share information with credit reference or debt collection agencies when legally required.

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.

Cookies

A cookie is a small data file stored on your device.

We use session and persistent cookies to:

  • Analyze popular products and browsing behavior
  • Improve user experience
  • Personalize content and offers

Cookies do not damage your device. You may disable or delete cookies in your browser settings. However, disabling cookies may limit certain website features.

Security

Sooliano Store takes reasonable precautions to protect your information.

Sensitive data (such as payment details) is encrypted using Secure Socket Layer (SSL) technology.

Our servers are maintained in secure environments with restricted access. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Supplementation of Information

To better serve our customers, we may supplement information received with data from third-party sources or affiliated services to personalize your shopping experience.

If your personal information changes, or if you no longer wish to use our services, you may update or delete your information through your account or by contacting us.

Shipping & Returns Information

  • Shipping is free within the United States.
  • Delivery time is between 5 and 8 business days.
  • We accept returns free of charge within the United States.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time without prior notice.

Changes become effective immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the updated Policy.

We encourage you to review this page periodically.

Contact Us

Sooliano Store